Filled: Housekeeper / House Manager
Updated: Oct 13, 2022
Location: Rancho Santa Fe, CA. USA
Days: 5 days per week
Hours: 8 am - 4 pm
Min. Experience: 10+ Years in high-end households
Salary: $45 - $55 based on experience
Start Date: Mid-August
Property size: 4.5 acres
Home size: 12,000 sq./ft.
Requirement: Must live local and be able to commute.
The family consist of a total of 5 (five) people.
2 (two) parents, 1 (one) child, 2 (two) grandparents and a small dog (King Charles cavalier)
Handgraaf Estates is a privately held luxury company based in La Jolla, CA. that provides the highest level of Private Staffing and Estate Management. We tailor our service to the exact needs of every client and strive for nothing less but the highest level of service.
PLEASE SEND CV & REFERENCES TO
Family of 5 is looking for a very experienced and polished housekeeper that has the experience and know-how when it comes to caring for an estate. The main duties would lie in the housekeeping field but the position comes with additional responsibilities such as cooking and vendor management.
The family is looking for someone that can prepare breakfast as well as dinner. Recipes can be taught but preference lies in the healthy, organic and international cuisine. There are no food allergies.
The ideal candidate can keep the house clean and maintained, is fast on their feet, knows how to work around high-end materials, can do washing, drying and ironing. Additionally, if something breaks or is in need of repairs, the candidate can source, schedule and oversee the appropriate vendor.
● Experience in cleaning luxury homes.
● Can show flexibility and go the extra mile when needed to get the job done.
● Has deep knowledge and experience in the care of fine finishing’s, special. surfaces and how to work around high-end artwork and antiques.
● Understands clearly which cleaning products work and which ones are not appropriate.
● Can communicate with vendors and oversee organizational and deep cleaning projects.
● Must have experience with steaming, ironing and caring of luxury fine linens and delicate fabrics.
● Able to respond to requests timely and follow through until completed.
● Can graciously accept feedback and apply lessons learned.
● Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl.
● Ability to lift, push and pull required load (approximately 30 lbs).
● Able to stand for long periods of time.
● Able to work in both large and confined spaces.
● Actively observes and reports anything requiring immediate attention.
● Seek to find solutions independently first.
● Research and recommend the best options for cleaning and minor repairs and seeks approval before taking action.
● Ensure all cleaning equipment & housekeeping tools are maintained and in good working order and are being properly cared for.
● Update, track and schedule maintenance for any cleaning related services or equipment when needed.
● Inspection of all linens and towels regularly making notes and reporting when items need to be replaced or are damaged.
● Ensure all housekeeping storage areas are clean and organized and shelves are clearly labelled.
● Inspect cleanliness of residences from top to bottom; inspecting all. furniture, carpets, upholstery, floors, blinds, windows, curtains, etc. and report any damage or concerns/issues to the principals.
● Check the consistency of all rooms and ensuring all items are in the appropriate places and standards are met.
● Clean furniture and fixtures as directed while using only approved products.
● Organize personal items and closets as directed.
● Perform and manage laundry needs.
● Sort and wash laundry using machines or by hand as required.
● Iron, fold and distribute clean laundry.
● Assist as needed with changing and making the bedding, adhere to time schedule.
● Gather, empty and clean trash bins daily.
● Dusting furniture, walls, machinery, and equipment.
● Carry linens, towels, bathroom items and cleaning supplies from room to room.
● Maintain a professional appearance (uniform will be provided).
● Ensure assigned areas are clean and sanitized.
● Wash, dust, polish, vacuum, and sweep assigned areas.
● Clean sinks, tubs, showers and toilets according to prescribed sanitary standards.
● Polish fittings and fixtures, clean mirrors and windows.
● Listen well, take notes and respond timely to requests.
● Work with, schedule, supervise and upkeep of maintenance schedules for household. Vendors: HVAC, electrician, plumbing etc. (preferred vendor list will be provided)
● Must be Fluent in English with exceptional communication skills, both written and verbal.
● Minimum of 10 years of related professional experience working in a high-end private home in a similar role or capacity.
● Excellent verbal references required from both current and previous employers.
● Valid Driver’s License; confident and responsible driver.
● Must agree to and pass a thorough background and reference check.
● Must be legally able to work in the United States.
● Must live local and be able to commute.
OUR CORE VALUES
● Principal’s First
Ability to stay focused on meeting and exceeding the Principals needs
● Learn from mistakes
Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes.
Finishes duties mindfully, effectively and promptly.
Shows a deep commitment to the role and people.
Takes ownership of tasks and time for due diligence.
Thinks, acts and finds solutions independently.
Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook.