Hiring: Household Manager
Location: Brentwood, CA. USA
Type: Full-Time
Accommodation: Live-out
Min. Experience: 5-7 Years
Salary: $100K - $110K
+ Health benefits.
+ 401(k) plan.
+ Discretionary bonus based on overall performance, flexibility, and willingness to accommodate additional hours when required.
Start Date: ASAP
Requirements: Must live local and able to commute.
ABOUT US
Handgraaf Estates is a privately held luxury staffing and property management firm based in La Jolla, CA. We provide exceptional private household staffing and estate management tailored to each client's needs.
PLEASE SEND CV & REFERENCES TO
SUMMARY
Handgraaf Estates seeks an experienced, hands-on Household Manager for a private family residence in Brentwood, Los Angeles. This is not a desk-based administrative role. The principals need a practical, resourceful professional who takes ownership of the home, works comfortably alongside a fully staffed house with housekeepers, and a private chef and who is willing to get their hands dirty.
The successful candidate will be the household's first responder: investigating, troubleshooting, and safely resolving everyday maintenance, technology, appliance, audiovisual, Wi-Fi, and property issues before calling a vendor. They should enjoy figuring things out, know when specialist expertise is genuinely required, and avoid both unnecessary service calls and costly mistakes.
Sound judgment, initiative, discretion, and flexibility are essential. The right person anticipates needs, follows through without repeated direction, and keeps the residence functioning smoothly while adapting to changing schedules, locations, and priorities.
When specialized contractors are required, the Household Manager will coordinate and supervise their work, including landscapers, IT and audiovisual professionals, HVAC technicians, maintenance contractors, and other service providers. They are expected to understand the issue well enough to communicate effectively with vendors, evaluate proposed solutions, and ensure work is completed properly.
WORK ENVIRONMENT
This full-time, Monday-through-Friday role is centered on the principals' Brentwood residence. The Household Manager may also work from the principal's LA office nearby, but the position is primarily active and hands-on rather than desk-based.
A family-owned car is available for household errands, airport runs, occasional family transportation, and moving items between properties. The role may also require driving to the second residences in the West Coast, other locations for specific needs, projects, or pickups.
Flexibility is essential. Occasional weekends, events, later hours, and changing priorities may arise. When the family travels - approximately two to three months per year - the Household Manager will focus on preventative maintenance, repairs, property projects, organization, and return preparation.
RESPONSIBILITIES
• Take hands-on ownership of the operation, presentation, maintenance, and readiness of the Brentwood residence.
• Act as the first responder for household issues, personally assessing and troubleshooting maintenance, appliances, Wi-Fi, audiovisual, technology, and other property systems.
• Complete routine repairs and practical tasks within your capabilities, while recognizing when qualified specialists are required.
• Build a thorough working knowledge of the residence and proactively manage preventative and corrective maintenance.
• Coordinate and supervise vendors when necessary, clearly communicate the issue, evaluate proposed solutions, and verify the quality of completed work.
• Manage household projects, requests, purchasing, provisioning, inventory, errands, and follow-up through the family's existing app-based system.
• Work collaboratively with the housekeepers and the private chef to maintain seamless daily operations.
• Drive for household and family needs, including airport runs, events, transporting items, and to make occasional trips to other locations.
• Prepare the residence for arrivals and departures and use family travel periods to complete maintenance, repairs, organization, and property projects.
• Anticipate needs, adapt to changing priorities, and maintain absolute discretion and respect for the family's privacy.
REQUIREMENTS
• 5-7 years of relevant experience in a high-end private residence, estate, or comparable environment.
• Demonstrated hands-on ability to diagnose and resolve a broad range of household, maintenance, technology, appliance, and property issues.
• Resourceful, practical approach; comfortable researching unfamiliar problems and completing physical tasks rather than defaulting to outside vendors.
• Sound judgment regarding personal limits and when licensed or specialized professional assistance is necessary.
• Strong organization, initiative, follow-through, communication, and attention to detail.
• Ability to work independently and collaboratively with established household staff.
• Flexibility for occasional weekends, later hours, changing priorities, and travel or driving between California and other locations as needed.
• Valid driver's license, excellent driving record, local residence, and ability to commute to Brentwood.
• Absolute professionalism, discretion, and respect for household confidentiality.
OUR CORE VALUES
● Principal’s First
Stays focused on meeting and exceeding the principals' needs.
● Learn from mistakes
Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes.
● Conscientious
Finishes duties mindfully, effectively and promptly.
● Dedication
Shows a deep commitment to the role and people.
● Accountable
Takes ownership of tasks and time for due diligence.
● Independent
Thinks, acts and finds solutions independently.
● Resilience
Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook.
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