When managing large estates, it's easy to miss the minor details.
After onboarding a new client, we always go through the entire property and make notes of every minor, yet crucial detail.
This door handle has not been cleaned in 15 years vs the door handle we cleaned after our inspection.
And the same goes for the brass railings and exterior light fixtures.
It was dirty for so long that current staff told us it has always been like that, and that is how it was supposed to look.
Needless to say the owner was pleasantly surprised upon returning home to a total of 218 cleaned door handles, hinges and keyholes.
It's the details that make the difference.
